People & Culture Assistant | Onsite | ELMO System Advantage

JOB TITLE: People & Culture Assistant
Location: Manila
Shift: 7:00 AM – 4:00 PM, Monday to Friday
Arrangement: Onsite, Full Time

Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.

About this role…
This role focuses on providing administrative support across all areas of the P&C lifecycle and employee experience. You will perform core P&C administrative tasks and support a range of P&C and company-wide projects.

Experience Required

• Prior experience in administration or client service roles is highly regarded.
• Strong interest in building a career in People & Culture and Recruitment.
• Ability to handle sensitive information with discretion and always maintain confidentiality.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to meet deadlines, manage competing priorities, and work well under pressure.
• Collaborative approach to working with multiple stakeholders.

Key Responsibilities

Recruitment Lifecycle

• Post job advertisements on relevant platforms and keep listings up to date.
• Coordinate and schedule interviews, ensuring a positive candidate experience.
• Administer psychometric testing as instructed.
• Maintain recruitment records in ELMO, ensuring accuracy and process integrity.
• Update internal and external career pages.
• Assist in distributing monthly newsletters to agency partners.
• Maintain recruitment dashboards and reporting.

New Starters & Leavers

• Manage onboarding activities and ensure a smooth pre-induction experience.
• Prepare letters of offer, employment terms, welcome packs, and seating arrangements.
• Coordinate IT setup for new starters.
• Monitor probation processes (e.g., 3- and 6-month checkpoints).
• Track people data metrics and maintain spreadsheets.
• Facilitate offboarding procedures, including exit interviews and IT access removal.

P&C Administration & Support

• Maintain P&C documentation, policies, manuals, and templates.
• Keep personnel files updated and organised.
• Manage ELMO HRIS data, ensuring accuracy and supporting cyclical events.
• Assist in data collation and report generation.
• Provide administrative support for leadership programs (e.g., MCRP, ELLP).
• Coordinate staff events and cultural activities (e.g., R U OK? Day, EOFY celebrations).
• Support the company’s tenure reward program (certificates, gift cards).
• Administer the CA Program, including records, policies, and finance coordination.
• Summarise local events and holidays for global team updates.
• Act as the first point of contact for the People & Culture inbox.

Foundation Responsibilities

Finance

• Assist with monthly people-related reporting and summaries.

Systems & Operations

• Contribute to system and procedure improvements in line with best practices.
• Comply with the organisation’s policies and procedures.
• Use Microsoft 365 Suite (Word, Excel, Teams, SharePoint), Canva, DocuSign, and iManage for documentation and data management.

ELMO

• Champion best practices for ELMO system usage.
• Maintain data hygiene (job changes, reporting lines, terminations).
• Troubleshoot user access and system navigation issues.